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Consumer Information

 
Tennessee & Federal Do Not Call Registers
Tennessee residential customers can enroll on the Tennessee Regulatory Authority ("TRA") Do Not Call Register. The Register is a list of residential telephone subscribers who do not wish to be solicited by telemarketers. To enroll on the Register online, go to the Tennessee Regulatory Authority's web site at: www2.state.tn.us/tra/nocall.htm. You may also enroll by calling toll-free 1-877-872-7030 from your home. Business numbers may not be included on the list. Telemarketers are prohibited from calling your telephone number 60 days after the end of the month in which you enroll, unless exempted by law. If you enroll, it does not prohibit telephone solicitations by businesses which you have had a business relationship within the past 12 months or solicitations made by a member of a not-for-profit organization.

The National Do Not Call web site is: http://www.ftc.gov/bcp/conline/edcams/donotcall or http://www.donotcall.gov. You may also enroll by calling toll-free 1-888-382-1222.
 
Attention BLC customers:
The monthly residential or single-line business Subscriber Line Charge appearing on your bill is increasing from $5.00 per line to $6.50 per line. Multi-line business customer's subscriber line charge is $9.20 per line. The Subscriber Line Charge covers a portion of the costs of telephone lines connected to your home or place of business. This increase is a direct result of new pricing regulations put in place by the Federal Communications Commission. These regulations require local phone companies to lower their access charges to long distance phone companies, and recover an increased portion of the costs of telephone line connections directly from local service customers.

 


  

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